Fendrihan Review: A Closer Look at the Luxury Men‘s Grooming Brand

If you‘re a man who takes his grooming seriously, you‘ve likely heard of Fendrihan. This Canadian company has made a name for itself by offering premium wet shaving and men‘s grooming products. But with so many brands vying for your attention (and dollars), you may be wondering: is Fendrihan worth the hype?

In this comprehensive review, we‘ll take a close look at everything Fendrihan has to offer, from their most popular products to their customer service and shipping policies. By the end, you‘ll have all the information you need to decide if Fendrihan deserves a spot in your bathroom cabinet. Let‘s dive in!

About Fendrihan

Founded in 2007, Fendrihan is a Canadian retailer that specializes in high-end shaving and grooming goods for men. Their mission is to provide "the best in traditional wet shaving and male grooming products from around the world."

Some key facts about the brand:

• Family-owned and operated out of Ancaster, Ontario
• Focuses on classic shaving methods and tools like safety razors, shave brushes, straight razors, etc.
• Curates products from top international brands like Merkur, Edwin Jagger, Proraso, and Taylor of Old Bond Street
• Also sells their own Fendrihan-branded razors, brushes, and accessories
• Offers a wide selection of luxury men‘s skincare, haircare, fragrances, and leather goods

One thing that sets Fendrihan apart is their commitment to education. Their website features extensive articles and videos on traditional wet shaving techniques, product guides, and grooming tips. They aim to not just sell products, but help men rediscover the art of classic shaving.

Product Quality and Performance

Of course, the most important question is: how good are Fendrihan‘s products? In short, they‘re some of the best in the business.

Let‘s start with their safety razors. Fendrihan offers a range of double-edge safety razors at different price points, from basic models around $30 to premium razors over $200. Their best-selling "Mk II Razor" is made in Germany from durable stainless steel and provides a close, smooth shave. Customers rave about its heft and balance in the hand.

Fendrihan‘s house-brand razor, the "Fendrihan Full Stainless Steel Safety Razor," is another standout. Priced at $74.95, it‘s a mid-tier option that offers incredible value. Made from 100% stainless steel with a knurled handle for excellent grip, it feels much more expensive than it is. The consensus among reviewers is that it delivers an extremely comfortable and efficient shave.

Moving on to brushes, Fendrihan carries a massive selection of over 250 models made from badger hair, boar bristle, horsehair, and synthetic fibers at a wide range of price points. Their own "Classic Shave Brush Series" is a customer favorite, handmade with a range of premium badger hair grades. The $55 "Super Badger Shave Brush," for example, is praised for its soft tips, excellent lather production, and beautiful resin handle.

When it comes to shaving soaps and creams, Fendrihan doesn‘t disappoint. They stock beloved British brands like Taylor of Old Bond Street and Geo F. Trumper, Italian standouts like Proraso and Cella, and artisan makers like Barrister and Mann and Wholly Kaw. Whatever your scent or lathering preferences, you‘re sure to find an excellent match.

Across the board, the theme with Fendrihan‘s offerings is curation and quality. They don‘t carry every brand under the sun, but the products they do stock are some of the best around. You can trust that you‘re getting top-notch performance and materials.

Pricing and Value

Now, luxury grooming goods are never going to be the cheapest option — and Fendrihan‘s catalog is no exception. You won‘t find many products under $15 here. However, when you compare Fendrihan‘s prices to other high-end retailers, they‘re actually quite reasonable.

Let‘s look at some specific examples:

• Safety Razors: Fendrihan‘s popular Merkur 34C Heavy Duty Safety Razor retails for $60.95. That‘s exactly the same price as on West Coast Shaving, and a few dollars less than on The Art of Shaving ($65). Similarly, their house-brand stainless razor is $20-30 less than a comparable Edwin Jagger or Feather model.

• Shave Brushes: A handmade Simpson Chubby 2 Super Badger Shave Brush goes for $205 at Fendrihan — $10 cheaper than the same brush at Maggard Razors. The savings are similar for brands like Simpsons, Vulfix, and Mühle across the board.

• Shaving Creams/Soaps: A tub of Geo F. Trumper‘s Coconut Oil Shaving Cream is $22.46 at Fendrihan, versus $28 at Smallflower. Similarly, a puck of Cella Shave Soap is $14.45, compared to $15.99 at West Coast Shaving.

Of course, these savings of a few dollars here and there might not seem huge. But they do add up over time, especially if you‘re buying multiple products. What‘s more, you‘re getting this value without sacrificing quality, as Fendrihan only carries top-shelf brands.

Ultimately, while Fendrihan certainly isn‘t cheap, their prices are more than fair for the caliber of goods you‘re getting. You can feel confident you‘re getting a great bang for your buck.

Customer Experience

Beyond product quality and pricing, your experience as a customer is a huge factor in whether a retailer is worth buying from. To gauge this, I dug through hundreds of verified customer reviews of Fendrihan across multiple sites like Trustpilot, Badger and Blade, and here on the Fendrihan site itself.

The overall sentiment? Overwhelmingly positive. The vast majority of buyers report excellent experiences with the company, highlighting their helpful customer service, fast order processing, and well-packaged shipments. Here are some representative quotes:

"I‘m very impressed with Fendrihan. The prices are excellent, the products are the real deal, and the customer service is top notch. I‘ve emailed them several times with questions and always received a prompt, thorough, and friendly response. Highly recommended."

• Frank L., Fendrihan.com

"Fantastic small Canadian business to deal with. Fast and very reasonable shipping for us Canadians. They stand behind their products and have great knowledge of what they sell. I have dealt with bigger online shave shops, but I will now always check with [Fendrihan] first before I purchase supplies from this site or any of the others."

• Sean H., Badger and Blade

"I was a little hesitant to order from them as I‘d never heard of them before. I took the plunge and boy am I glad I did! The prices were very competitive, and the service was outstanding. I received my order within a few days of placing it, and everything was packaged securely. I will definitely be buying from them again in the future."

• Steve D., Trustpilot

That‘s not to say every single review was glowing. A small minority of customers reported issues like receiving the wrong items or difficulty making returns. However, these instances seem to be rare exceptions. And even in negative reviews, many customers praise Fendrihan‘s customer service and efforts to make things right.

The bottom line is that the overwhelming majority of Fendrihan customers are extremely satisfied with their experience and would recommend the company to other wet shaving enthusiasts. While no retailer is perfect, Fendrihan has a sterling reputation for stellar service.

Shipping, Returns, and More

A few final important points about the customer experience with Fendrihan:

Shipping

Fendrihan offers worldwide shipping from their Canadian headquarters. Shipping fees and delivery speeds vary by location:

• Canada: Free shipping on orders over $69 (CAD), and ranges from $0.99-15.99 for smaller orders. Express options available. Typical delivery in 1-8 business days.

• United States: Flat rate of $9.99. Free on orders over $199 (USD). Arrives within 1-2 weeks in most cases. Rush shipping available.

• International: Shipping costs calculated at checkout based on location and weight. Typical delivery time is 1-6 weeks.

In my research, I found that the vast majority of orders arrived promptly and were well-packaged to prevent any damage in transit. Quite a few Canadian customers specifically praised Fendrihan‘s cheap domestic shipping compared to ordering from US or UK retailers.

Returns and Exchanges

If you‘re not satisfied with a Fendrihan purchase, you can return it for a refund within 60 days of delivery. A few conditions:

• Products must be unused and in original packaging
• A few items are final sale, including razors, makeup, and anything that touches lips or eyes for hygiene reasons
• Customers are responsible for return shipping costs (Fendrihan recommends tracking and insurance)

If you prefer an exchange, you can return an item for store credit and repurchase your desired product. For defective products, Fendrihan will work with you to resolve the issue or provide a replacement/refund.

While this return policy isn‘t the most generous (some competitors offer free return shipping or don‘t require original packaging), it‘s perfectly adequate and clearly communicated. The 60-day window in particular is much longer than many other online retailers.

Customer Service

As mentioned, Fendrihan‘s customer service is a huge strength. Their in-house team is knowledgeable, responsive, and consistently goes above and beyond to satisfy customers. Some standout policies and features:

• Phone, email, and live chat support Monday-Friday
• Online knowledge center with FAQs, how-to guides, and informational articles
• 100% satisfaction guarantee (they‘ll work to make it right if you‘re unhappy with an order)

Browsing reviews and forum posts, you‘ll find dozens of stories of Fendrihan‘s reps stepping up to resolve issues quickly, offer helpful product recommendations, and ensure customers are happy. That level of service is a big part of why the brand has so many loyal repeat customers.

The Verdict: Is Fendrihan Worth It?

So, where does all this leave us? After extensively researching Fendrihan‘s products, prices, policies, and customer experiences, here‘s my balanced take:

Fendrihan is an excellent choice for wet shaving enthusiasts looking for top-quality razors, brushes, soaps, and more. Their carefully curated selection of products from renowned brands offers superb performance and materials. And while they‘re a luxury retailer, their prices are actually quite competitive compared to other high-end grooming stores.

Just as important is the customer experience. Fendrihan‘s service is truly top-notch, with friendly, responsive support and policies that prioritize buyer satisfaction. The vast majority of customers report flawless experiences and rave about the company.

No retailer is perfect, of course. If you‘re on a tight budget, you can certainly find cheaper drugstore options. Those with very sensitive skin may prefer unscented products, which are a bit limited in Fendrihan‘s catalog. And if you want completely free and painless returns, you‘ll be better off at a place like Amazon.

But if you‘re looking for a trustworthy, one-stop-shop for exceptional shaving and grooming products, and are willing to pay a bit of a premium, Fendrihan is hard to beat. The brand has earned its stellar reputation and deserves a look from any man serious about his grooming routine.

I hope this in-depth review has given you all the information you need to make an informed decision about whether to buy from Fendrihan. In my opinion, they‘re absolutely one of the best in the business and well worth checking out. Happy shaving!