FTD Flowers Review: My Honest Take on the Online Floral Giant

Hey there, fellow flower lovers! If you‘re anything like me, you‘re always on the hunt for the perfect bouquet to brighten up your home or celebrate a special occasion. And with so many online floral delivery services out there, it can be tough to know which one to choose.

That‘s why I wanted to share my personal experience and in-depth research on one of the biggest names in the game: FTD Flowers. In this comprehensive review, we‘ll cover everything from the company‘s background and offerings to real customer reviews and how it stacks up against the competition.

By the end, you‘ll have all the info you need to decide if FTD is the right fit for your flower gifting needs. So grab a cup of coffee, settle in, and let‘s dive into this FTD Flowers review together!

The Basics: What Is FTD?

First things first, let‘s talk about what FTD actually is. FTD, which stands for Florists‘ Transworld Delivery, is one of the oldest and largest floral delivery services out there. Founded all the way back in 1910, the company started as a network of just 13 florists who agreed to exchange orders via telegraph.

Fast forward a century later, and FTD has blossomed into a massive operation partnering with over 30,000 floral shops across more than 150 countries worldwide. In the mid-1990s, they were one of the first to jump on the online ordering bandwagon, launching a website to make floral delivery more convenient than ever.

So what sets FTD apart from the other big names in the biz? According to the company, their mission is "to inspire, support, and delight our customers when expressing life‘s most important sentiments." They aim to do this by combining their extensive network, years of experience, and technological capabilities to provide top-notch service and products.

But of course, every company makes big claims about being the best. The real question is, does FTD actually live up to the hype? Let‘s take a closer look.

FTD‘s Floral Offerings

One area where FTD really shines is in the sheer variety of their product selection. No matter what kind of occasion you‘re shopping for or what your recipient‘s taste may be, you‘re sure to find a stunning arrangement to match.

FTD offers a wide range of floral categories, including:

• 🎂 Birthday flowers
• 💐 Sympathy and funeral flowers
• 💕 Love and romance arrangements
• 🌼 Get well soon bouquets
• 🙏 Thank you flowers
• 😊 Just because bouquets
• 🎄 Holiday and seasonal collections

Within each category, you‘ll find dozens of unique arrangements featuring all sorts of blooms, colors, and styles. From classic red roses to exotic orchids to playful sunflower bouquets, there‘s truly something for everyone.

One thing I really appreciate about FTD is the ability to customize your order to your liking. Most arrangements come in three sizes (standard, deluxe, and premium) at graduated price points, so you can easily scale your gift up or down to fit your budget. You can also tack on add-ons like a vase, chocolates, or a cute teddy bear to make your present feel extra special.

To give you a sense of FTD‘s most popular products, here‘s a quick rundown of some of their bestselling bouquets:

• The Timeless Traditions Bouquet – This classic stunner features a mixed assortment of roses, lilies, carnations, and alstroemeria in shades of pink and white. Prices start at $60.

• The Spirited Moments Bouquet – For a more vibrant pick, this colorful arrangement includes sunflowers, hot pink roses, matsumoto asters, and solidago. Prices start at $65.

• The In Loving Memory Arrangement – An exquisite floor basket arrangement featuring white roses, orchids, snapdragons, and calla lilies. Prices start at $135.

• The Bountiful Garden Bouquet – Another cheery option, this bouquet overflows with peach roses, purple alstroemeria, pale pink carnations, and green hypericum berries. Prices start at $45.

In addition to their everyday offerings, FTD also curates seasonal arrangements for major holidays like Valentine‘s Day, Mother‘s Day, and Christmas. I always love seeing what fresh new designs they come up with to celebrate these special occasions!

Putting FTD to the Test: My Personal Experience

While researching a company is all well and good, I know that nothing beats a first-hand account. So in the name of thorough reporting, I decided to put FTD to the test myself.

A few months ago, I ordered a birthday bouquet for my mom through FTD. I chose the "Cheery Daffodil Bouquet," which included a mixed assortment of yellow daffodils, white daisy spray chrysanthemums, and sunny solidago. In the deluxe size, my order came out to $70 including shipping and fees.

Placing the order was a total breeze. FTD‘s website was easy to navigate, with tons of helpful filters to find exactly what I was looking for. I appreciated the detailed product photos and descriptions, which gave me a clear sense of what to expect. And with just a few clicks, my order was confirmed and set for delivery on my mom‘s birthday.

When the big day arrived, I was excited to see how the bouquet would turn out. According to my mom, the flowers were delivered right on time by a friendly local florist. She sent me a photo, and I was relieved to see that the arrangement looked pretty much exactly like the online picture.

The daffodils and daisies were bright, perky, and vibrantly colored. The greenery added a nice contrast and fullness to the overall look. And perhaps most importantly, my mom was thrilled with the surprise bouquet. She told me the flowers stayed fresh for over a week, brightening up her kitchen table day after day.

Overall, I was pretty pleased with my FTD experience. From the easy ordering process to the on-time delivery to the quality of the arrangement itself, everything went off without a hitch. Of course, this is just one anecdotal experience, but it did give me a positive impression of the company.

What Other Customers Have to Say

To give you an even more well-rounded perspective, I scoured the internet for FTD Flowers reviews from other real customers. And let me tell you, people have some mighty strong opinions about this company!

On independent review sites like Trust Pilot and Consumer Affairs, FTD‘s average rating hovers around 3.5 out of 5 stars, which is fair but not spectacular. Out of hundreds of reviews, I noticed some common themes popping up.

On the positive end, many customers praised FTD for:

• Helpful customer service experiences
• Wide selection of flowers and prices
• Easy online ordering and tracking process
• On-time, accurate delivery of beautiful bouquets

One happy customer gushed, "The flowers I ordered for my sister‘s birthday came right on time and were absolutely gorgeous! Even prettier than the picture. Will definitely be using FTD again in the future."

Another wrote, "I had a great experience with FTD‘s customer service team. I had to modify my order a few days before delivery, and the representative was so friendly and helpful. They made the changes with no problem and followed up to make sure everything went smoothly."

However, not everyone was quite so lucky. The most commonly cited complaints included:

• Flowers arriving wilted, damaged, or different than pictured
• Lack of consistent communication on delivery status
• Difficult or delayed resolution of order issues
• Inconsistent product quality from different local florists

One frustrated reviewer vented, "I ordered an arrangement for my friend‘s funeral, and what ended up being delivered looked nothing like what I picked out online. The flowers were half-dead and uglier than anything I‘ve ever seen. Such a disgraceful way to honor someone‘s memory."

Yikes, that‘s definitely not the kind of experience you want, especially for a sensitive occasion like a funeral. To FTD‘s credit, I did see that representatives often responded to negative reviews to apologize and attempt to make things right. But it‘s still concerning to me to see such inconsistency in quality and service.

How Does FTD Compare to Other Flower Delivery Companies?

With all these mixed reviews, you might be wondering how FTD stacks up against its competitors. To help break it down, I put together this handy comparison table of four major floral delivery companies:

Company	Delivery Fee	Avg. Bouquet Price	Delivery Area	Subscription Available?
FTD	$17.99	$60	150+ countries	Yes
1-800-Flowers	$19.99	$50	US only	Yes
Teleflora	$15.99	$65	150+ countries	No
The Bouqs Co.	$12	$55	US only	Yes

As you can see, FTD falls in the middle of the pack when it comes to pricing. Their delivery fees are on the higher end at $17.99, but their average bouquet price of $60 is pretty standard. They do offer a subscription service, which can help frequent buyers save on shipping and service fees.

One major advantage of FTD and Teleflora is their extensive global delivery network, while 1-800-Flowers and The Bouqs Co. only deliver within the US. So if you need to send flowers internationally, FTD could be a solid bet.

Of course, price and delivery area aren‘t everything. I‘d recommend reading reviews and checking out each company‘s offerings to see which one feels like the best fit for your needs. And if you‘re really on the fence, you could always order from a few different services to compare the experiences yourself!

The Final Verdict

We‘ve covered a lot of ground in this FTD Flowers review, so let‘s recap the main points. FTD has a strong reputation as one of the oldest and most well-known floral delivery companies out there. They offer a wide selection of beautiful arrangements for all sorts of occasions and recipients.

In my personal experience, ordering from FTD was easy and intuitive, and the delivered product lived up to expectations. Many other customers echo this positive sentiment, noting the company‘s great customer service and reliable delivery.

However, FTD isn‘t immune to criticism. A sizable chunk of reviews cite problems like wilted flowers, incorrect orders, and inconsistent quality. These issues can be especially frustrating when you‘re trying to send a thoughtful gift or honor a delicate occasion.

So where does that leave us? In my opinion, FTD is a solid choice for most everyday flower-sending needs. If you‘re looking for a simple, convenient way to order a beautiful bouquet, they‘re definitely worth considering. And if you plan to send a lot of arrangements in the coming year, their subscription program could be a smart way to save.

However, if you‘re sending flowers for a super high-stakes occasion, you may feel more comfortable choosing a company with a stellar reputation for consistency (even if you have to pay a bit more for that peace of mind). I always say it‘s better to be safe than sorry when it comes to the big moments in life!

At the end of the day, sending flowers is a thoughtful gesture no matter where you order them from. But I hope this honest review has given you some helpful context to decide if FTD is the best fit for you.

The bottom line: FTD Flowers is a reliable, well-established choice for most floral gifting occasions. But be sure to place your order well in advance and keep an eye out for any potential quality issues just in case.

Thanks for sticking with me through this whole FTD Flowers review! I know there was a lot to cover, but I aimed to give you the full scoop on this popular company. If you have any other questions or your own experiences to share, I‘m all ears.

Until next time, happy flower shopping! 💐