Modsy Interior Design Review: My Honest Take on the Virtual Design Service

Hey there! If you‘re considering using an online interior design service like Modsy, you‘ve come to the right place. I‘m a total decor junkie who‘s tried just about every virtual design service out there, and I‘m here to give you my unfiltered opinion on Modsy.

In a nutshell, Modsy is an online interior design company that lets you work with a real designer to create a custom room design—all virtually. You fill out a style quiz, send in photos and measurements of your space, and your designer creates a 3D rendering of your room filled with shoppable products tailored to your taste and budget.

Intrigued? I don‘t blame you. The idea of getting expert design help without the designer price tag is pretty darn appealing. But does Modsy live up the hype? Let‘s dive into my honest review of this popular design service.

How Modsy Works

First, let me break down how Modsy actually works. The process is surprisinglystraightforward:

1. You start by filling out Modsy‘s style quiz which asks you things like your design preferences, budget, and any specific needs for the room. It‘s pretty quick and fun to do.

2. Next, you‘ll upload photos and measurements of your space. Modsy has this nifty feature in their app where you snap 8 pics of your room and—boom—it creates a 3D model of your exact space, furniture and all.

3. Here‘s where the magic happens. Modsy‘s designers take that 3D model of your room and deck it out with actual furniture and decor based on your quiz answers. In about 2 weeks, you get a big reveal of your custom design.

4. The coolest part? The designs are presented in a realistic 3D rendering so you can see exactly how everything looks in your space. You can view it from any angle, swap out products, and even play around with the layout yourself.

5. If you‘re not totally vibing with the initial design, no worries! You get unlimited revisions with your designer. Once you settle on a final look, you can shop all the products right through Modsy.

Sounds easy enough, right? I have to admit, I was seriously impressed with how lifelike and interactive the 3D designs were. It made the whole process feel way less intimidating than traditional interior design.

Modsy‘s Packages and Pricing

Okay, let‘s talk logistics. Modsy offers a few different design packages to choose from:

Premium Package

This is their most popular option starting at $159 per room. It includes a custom design, unlimited revisions, and 1:1 communication with your designer via email.

Multi-Room Package

Exactly like it sounds, this package lets you knock out 2-3 rooms at once (and score a multi-room discount). Pricing starts at $299 for the first 2 rooms and you save $20 on each additional room.

Luxe Package

Starting at $499 per room, Modsy‘s luxe package is best for super tricky spaces or if you want some extra 1:1 time with your designer. It comes with everything in the premium package plus a 30-minute phone consultation and access to Modsy‘s white glove shopping concierge who handles all your ordering, tracking, delivery, and assembly. Fancy.

One thing to keep in mind—these prices are just for the design service itself and don‘t include the cost of any furniture or decor you end up buying. But, Modsy does hook you up with some exclusive discounts (up to 25% off) if you shop through them.

Now, I know these prices are WAY cheaper than hiring a traditional interior designer who usually charge anywhere from $100-$200 per hour. But, it can still feel like a decent chunk of change, especially if you‘re designing multiple rooms.

I will say though, the discounts definitely help offset the cost if you end up buying a few pieces from your design. I saved a couple hundred bucks on my living room furniture just by shopping through Modsy!

The Brands and Retailers Modsy Works With

Alright, time for some real talk. One of the major selling points of Modsy (at least for me) is the access to exclusive discounts from some of my all-time favorite home retailers. I‘m talking West Elm, CB2, Crate & Barrel, Article—the list goes on.

Modsy‘s designers pull products from over 100 different retailers to create your custom designs. So whether you‘re into that mid-century modern vibe or more of a farmhouse chic kinda person, they‘ve got you covered.

Here are some of the top retailers Modsy works with:

• West Elm
• Crate & Barrel
• CB2
• Pottery Barn
• Article
• Interior Define
• Joybird
• Wayfair

Pretty impressive lineup, am I right? I love that Modsy lets you shop from multiple retailers all in one place. It saves so much time from scrolling through a million different sites trying to find the perfect piece.

One thing I will say is that Modsy‘s inventory is limited to the brands they partner with. So if you have your heart set on a specific item from a retailer not on their list, you‘re out of luck.

But honestly, with the huge selection Modsy has, I doubt that will be an issue for most people. Plus, the discounts are too good to pass up in my opinion.

The Quality of Modsy‘s Designs

Let‘s get to the juicy stuff. Are Modsy‘s designs actually any good? I‘m happy to report that my experience was overwhelmingly positive.

I ended up using Modsy to redesign my super awkward living room that‘s a weird L-shape. I had no idea how to lay it out or what furniture would even fit. My Modsy designer completely nailed it on the first try and came up with a layout I never would have thought of on my own.

The 3D designs made it so easy to visualize how everything would look in the space too. I loved being able to virtually "walk through" the room and see it from every angle. And being able to swap out different products myself was a game-changer. It made me feel like I had total control over the final look.

Now, I will say that I‘ve heard from a few people that they didn‘t love their initial designs. The most common complaint is that the designs felt a little generic or didn‘t quite match their style.

But here‘s the thing—Modsy gives you unlimited revisions for a reason. Their designers actually want your feedback and are more than happy to make any changes you want. The key is to be super specific in your feedback.

Instead of saying "I don‘t like it," try something like "I love the overall layout but the coffee table feels too industrial for my taste. Can we try something a little more bohemian?" The more descriptive you can be, the better your final design will turn out.

What Other Customers Are Saying

But hey, don‘t just take my word for it. I scoured the internet for other Modsy reviews to see what customers are saying. The results? Pretty dang good.

Modsy has 4.5 out of 5 stars on Trustpilot with over 1,400 reviews. The vast majority are glowingly positive with customers raving about how easy the process was and how much they love their final designs.

Check out a few highlights:

"Modsy is a game changer. The 3D designs are so helpful and the process was easy from start to finish. I‘ve already recommended it to several friends!" – Sarah S.

"I was a little skeptical at first but my Modsy designer captured my style perfectly. It was so helpful to see everything in 3D and be able to make changes myself. Worth every penny!" – Kevin T.

"This was so much easier than trying to design my space on my own. I couldn‘t be happier with how my living room turned out. I‘ll definitely use Modsy again in the future." – Lauren M.

Of course, no service is perfect and there were a few less than stellar reviews. Most of the negative comments seemed to revolve around the designs not matching the customer‘s style or the designer not being responsive enough.

But from what I could tell, Modsy‘s customer service team is super on top of addressing any issues. They even offer a 30-day satisfaction guarantee on any items you purchase through them.

The biggest takeaway for me? Be proactive in your communication with your designer and don‘t be afraid to give constructive feedback. It might take a revision or two to nail your dream design, but it will be so worth it in the end.

Shipping and Returns

Let‘s quickly go over the nitty gritty details of shipping and returns. When you order any products through your Modsy design, it works just like ordering straight from that retailer‘s website.

Shipping costs and delivery times will vary depending on the individual retailer and the items you choose. Some brands offer free shipping over a certain amount and others charge a flat rate.

One thing to note is that Modsy doesn‘t have a centralized delivery system since items are coming from multiple retailers. So if you order a sofa from West Elm and a coffee table from CB2, those items will ship and arrive separately. Just something to keep in mind!

As far as returns go, you‘ll work with each individual retailer to make any returns or exchanges. Modsy is basically the middleman facilitating your purchase, but the retailers handle all of the post-purchase logistics.

Most of the brands Modsy works with have pretty generous return policies, but it‘s still a good idea to check the fine print before you buy. A few of the made-to-order furniture companies have more restrictive policies or charge restocking fees, so be sure to familiarize yourself with those details ahead of time.

How to Save on Modsy

Alright, I know I already mentioned that Modsy is way more affordable than traditional interior design services. But if you‘re ballin‘ on a budget like me, every penny counts. The good news? There are quite a few ways you can save on Modsy‘s services.

Sign Up for Emails

This one‘s a no-brainer. As soon as you create an account with Modsy, make sure you opt into their email list. They‘re constantly sending out discount codes for 20-40% off design packages, especially around big holiday weekends. It‘s an easy way to score a sweet deal.

Refer Your Friends

Once you try Modsy for yourself, you‘ll probably want to shout it from the rooftops. Might as well get rewarded for it, right? When you refer a friend to Modsy, they‘ll get 20% off their design package and you‘ll get a $50 credit to put towards your next room design. A win-win.

Shop Through Modsy

I‘ve said it before and I‘ll say it again—the retailer discounts you get by shopping through Modsy are legit. Depending on the brand, you can score up to 25% off your purchase. Those savings can quickly cancel out the cost of the design service, especially if you‘re buying big ticket items like a couch or dining set.

Bundle Rooms

Got a few rooms that need a makeover? Consider going with Modsy‘s multi-room package. By bundling 2-3 rooms together, you can save a decent chunk of change while still getting the designer expertise and 3D visualizations you love.

Look for Promo Partnerships

Modsy regularly teams up with other brands to offer limited-time promotions. In the past, they‘ve partnered with Airbnb, Bachelorette, and Elsie Larson of A Beautiful Mess. I recommend following Modsy on social media so you don‘t miss out on these fun collabs and discount opportunities.

Is Modsy Right for You? My Final Thoughts

Phew, that was a lot of information. If you‘ve made it this far, you‘re probably wondering—is Modsy actually worth it? In my opinion, it‘s a big fat YES for certain people and situations.

Modsy is an amazing option if you‘re looking for some expert design guidance but don‘t have the budget for a traditional interior designer. I also think it‘s perfect for anyone who is a very visual person and needs to see their space fully laid out to make decisions.

And if you‘re starting from scratch with a completely empty room? Modsy is actually a really smart way to go since you‘ll be buying all new furniture anyway. Why not get the added bonus of a professionally designed space?

Now, if you‘re someone who already has a super distinct design style and can‘t fathom letting someone else take the reins, Modsy might not be the best fit. There can be a bit of a learning curve with the initial designs and you‘ll need to be comfortable giving honest feedback to get your space just right.

It‘s also probably not the best choice if you‘re only looking to update a few small decor pieces. To me, Modsy makes the most sense if you‘re doing a complete room overhaul. The cost of the design package just doesn‘t seem worth it for adding a couple throw pillows to an already furnished space.

But overall, I‘m a big believer in Modsy and everything they stand for. Making interior design more accessible and affordable for us regular folks is something I can definitely get behind. And based on my own first-hand experience and the countless glowing reviews, I think they‘re totally nailing it.

If you‘ve been on the fence about trying an online design service like Modsy, I say go for it! Come on in, the water‘s fine. With their stellar customer service, easy-to-use platform, and those addictingly realistic 3D designs, I have a feeling you‘ll be just as hooked as I am.

So what are you waiting for? Book that design package, clear out a weekend to zhuzh up your space, and enjoy the heck out of your professionally designed room. You deserve it!