Roofing Superstore Review: The UK‘s Top Online Roofing Retailer
Are you a professional roofer looking for a one-stop shop for all your roofing supply needs? Or a DIY homeowner planning to reroof your property? If so, you‘ve likely come across Roofing Superstore, the largest online roofing merchant in the United Kingdom. But is this e-retailer really a "super" place to purchase roofing materials and accessories?
In this in-depth review, I‘ll take a close look at Roofing Superstore to help you decide if they‘re the right supplier for your next roofing project. We‘ll cover the company‘s background, product range, pricing, customer reviews, shipping and return policies, and more. By the end, you‘ll have all the information you need to shop with confidence at Roofing Superstore. Let‘s get started!
About Roofing Superstore
Launched in 2008, Roofing Superstore is the flagship brand of Construction Materials Online (CMO), one of the UK‘s leading online building material retailers. CMO was founded by a group of friends with decades of combined experience in the roofing and construction industry. Their goal was to make purchasing roofing supplies more convenient and affordable through an online store.
Over the past 15 years, Roofing Superstore has grown into the UK‘s top roofing merchant, with over 40,000 products in stock from hundreds of trusted brands. Along with their sister sites like Drainage Superstore and Insulation Superstore, the CMO group now employs over 100 people and has served more than 250,000 customers to date.
While they‘ve expanded rapidly, Roofing Superstore remains dedicated to providing top-notch customer service, expert advice, and the most competitive prices to help their customers complete successful roofing projects. Now let‘s take a look at their massive selection of roofing products.
Roofing Superstore‘s Product Range
One of the biggest advantages of shopping at Roofing Superstore is their incredibly extensive range of over 40,000 roofing products. They carry everything you could possibly need for any type or size of roofing job. Some of their main product categories include:
- Roof tiles and slates
- Roofing sheets
- Roof windows and skylights
- Roofing membranes and underlays
- Roof insulation
- Roofing battens and timber
- Flat roofing materials
- Roofing tools and equipment
- Waterproofing and damp proofing
- Sealants and adhesives
- Pitched roofing accessories
- Rainwater and guttering
- Fascias and soffits
- Lead flashing and weathering
- Fall protection and roof safety
In each of these categories, you‘ll find products from all the top manufacturers like Marley, Redland, Velux, Klober, Cembrit, Cure It, Cromar, Easy-Trim, DuPont, Deks, and many more. They also offer a wide selection of clay, concrete, and natural slate roof tiles to suit any budget or architectural style.
Whether you‘re working on a residential or commercial building, a heritage restoration or new build, Roofing Superstore will have all the necessary materials for your project. Next, we‘ll review some of their most popular products that customers love.
Top-Selling Roofing Superstore Products
With so many items to choose from, you may be wondering what Roofing Superstore‘s best and most popular products are. Here are a few of their top sellers:
Marley Modern Roof Tile
The Marley Modern concrete interlocking roof tile is a consistent best seller, and for good reason. These affordable, durable tiles come in a range of colors, have a sleek contemporary profile, and are quick and easy to install. Suitable for roof pitches as low as 15°, Marley Modern tiles are an excellent choice for new builds and refurbishments.
TapcoSlate Classic Roof Tiles
If you love the look of natural slate tiles but not the high cost, TapcoSlate Classic tiles are a perfect alternative. Made from a blend of limestone and polypropylene, these synthetic slates authentically replicate the texture and tones of real slate. They‘re easier to install, more affordable, and come with a 40-year warranty for long-lasting performance.
Velux Centre-Pivot Roof Window
Velux is the market leader in roof windows, and their centre-pivot design is a popular choice for lofts, attics and any room that needs more natural light and ventilation. The polyurethane finish is moisture resistant, and the window features laminated glass for safety, flashing, and integrated flaps and trickle vents for a weathertight installation.
DuPont Tyvek Supro Roofing Underlay
A high-quality roofing underlay is essential to any roof‘s weather performance. DuPont‘s Tyvek Supro is a best-in-class breathable membrane made from flashspun high density polyethylene fibres. It‘s incredibly strong, durable, and lightweight for easy handling. The unique material is vapor permeable but water and wind resistant to keep your roof protected.
Roofing Superstore Customer Reviews
Of course, a retailer can claim to be "super" all they want, but it‘s the real customer reviews that ultimately show if they live up to the hype. Fortunately, online reviews of Roofing Superstore are overwhelmingly positive. The brand currently has an average rating of 4.5 out of 5 stars on Trustpilot, based on over 19,000 customer reviews.
Satisfied buyers frequently praise Roofing Superstore for their:
- Huge product inventory
- Competitive prices and frequent sales
- Fast order processing and shipping
- Friendly and knowledgeable customer service
- Easy to navigate website
Here are a few examples of real Roofing Superstore reviews from happy customers:
"Absolutely brilliant service from Roofing Superstore, good communication with very fast delivery. Their prices were also the most competitive online for the roofing membrane I needed. I would 100% use this company again!" – Sam D.
"After being let down by another supplier I was in urgent need of the materials to finish my garage roof. Roofing Superstore got it all delivered to me the next day at a very competitive price. I‘ll definitely be using them again for future projects." – Mike W.
"I‘ve lost count of the number of times I‘ve shopped with Roofing Superstore over the years. They always have what I need in stock at a great price, and on the rare occasion there was a problem, their customer service took care of it right away. Best roofing merchant I‘ve ever dealt with." – Chris T.
While negative reviews are few and far between, the occasional complaint usually has to do with stock/availability issues, incorrect orders, or damaged items. However, Roofing Superstore‘s customer service team is consistently quick to respond and rectify any problems to the buyer‘s satisfaction.
Pricing
Roofing Superstore‘s prices are very competitive compared to other UK roofing merchants, especially considering their huge selection. They constantly monitor the prices of their products against other retailers to make sure they‘re offering the best possible value.
In addition to everyday low prices on many popular items, Roofing Superstore also offers frequent sales, seasonal promotions, and clearance deals where you can save up to 60%. They also have a "Price Match Promise", where if you find the same product cheaper elsewhere, they‘ll match the price and refund you double the difference. However, this offer excludes trade prices and loyalty schemes.
Shipping
Roofing Superstore provides fast, reliable delivery of roofing materials to any address in the United Kingdom, including remote locations and the Channel Islands. The majority of orders are shipped out from their main warehouse within 1-2 business days.
Shipping costs are calculated based on your order size, weight, and delivery address. Rates start at £2.99 for small items and go up based on the size of your order. Many items over £300 qualify for free standard shipping. Next working day and timed delivery options are available at an additional cost. Certain very heavy or bulky materials may incur extra charges.
Returns
If you need to return an item to Roofing Superstore, you must contact their customer service team within 14 days of delivery to arrange a return. Goods must be in their original packaging and in a resalable condition. Unless Roofing Superstore is at fault, the customer is responsible for return shipping costs.
Once they receive your return, Roofing Superstore will process a refund back to your original payment method within 3 business days. A restocking fee of 25% may be applied for certain items. Be aware that they are not able to accept returns on custom made, specially ordered, or perishable products. Be sure to carefully review their complete returns policy before purchasing.
Is Roofing Superstore Right For You?
After thoroughly evaluating Roofing Superstore, I can confidently say that they are the "super" choice for anyone in need of UK roofing supplies. With their unbeatable selection, competitive prices and excellent customer service, they‘ve proven to be a legitimate, reliable online merchant.
Whether you‘re a trade professional who needs roofing materials on a regular basis, or a homeowner doing a one-time roof replacement, Roofing Superstore should be your go-to. Their knowledgeable team, fast shipping, and flexible return policy means you can shop with peace of mind.
The only potential downsides are that some specialized items may not always be in stock due to demand, and shipping costs can add up quickly on larger orders. But overall the convenience and value that Roofing Superstore provides is unmatched.
So what are you waiting for? Head over to RoofingSuperstore.co.uk to find the perfect roofing materials for your next project at a super price! With their current promotions, you can save even more on top brands. And don‘t forget to sign up for their email newsletter for exclusive deals and helpful roofing tips. Happy roofing!
