The Ultimate To-Do List For Your First 100 Days in a New Sales Job
Your First 100 Days in a New Sales Job: Your Roadmap to Success
Congratulations! Landing a new sales job is exciting – but it can also feel daunting, especially if you‘re just starting out in your sales career. The initial weeks and months in your new role are critical. The trajectory you establish in your first 100 days can make or break your success in the long run.
As the old saying goes, you only get one chance to make a first impression. Your first 100 days are your opportunity to build a strong foundation, prove your value, and set yourself up to crush your numbers. It‘s not just about making your quota – it‘s about developing the skills, knowledge, habits and relationships that will fuel your ongoing growth and success.
So how can you make the most of this crucial time period? Based on decades of experience onboarding and ramping new sales hires, we‘ve put together this roadmap to guide you through your first 100 days. For each 30-day milestone, we‘ll break down exactly where to focus your time and effort to accelerate your development. Follow this plan and you‘ll build the foundation you need to become a top performer.
Days 1-30: Learn Everything You Can
Your first 30 days should be dedicated to learning: learning your product inside and out, learning about your industry and customers, learning your company‘s sales process, methodologies and tools. You likely won‘t be expected to start contributing to the pipeline from day one, so take advantage of this ramp-up period to be a sponge and absorb as much information as you can.
Some key things to focus on in your first 30 days:
Study your product:
Go in-depth to understand what you‘re selling, how it works, the problems it solves, and how it delivers value to customers. Use it yourself as much as possible to understand the user experience. Review case studies to learn how customers are applying the product to achieve success.
Learn your customers:
Who are your target buyers and key customer segments? What are their biggest priorities and challenges? How do they evaluate and make purchase decisions? The better you understand your customers, the more effectively you‘ll be able to capture their attention, build trust and credibility, and position your product as the best solution.
Master your sales tools:
Your company likely has a tech stack of tools for things like prospecting, pipeline tracking, content sharing, and more. These tools are essential to executing your daily workflows efficiently and keeping your deals moving – so learning them like the back of your hand should be a top priority. Seek out training and guidance from your manager or power users on the team.
Shadow top performers:
One of the best ways to learn is by observing those who are already succeeding in the role. Sit in on calls with the veteran reps on your team. Pay attention to how they structure their calls, the questions they ask, the way they position the product, and how they handle objections or tough questions from prospects.
Practice your pitches:
In a new sales job, you‘ll be talking about your company and product all day every day – so you need to get extremely comfortable with your pitch. Write out a few versions of your 30-second pitch, your elevator pitch, your value proposition. Practice delivering them out loud until they feel natural. Ask your manager for feedback.
Learn the sales process:
Every company has a unique sales process that defines the stages a deal goes through, the exit criteria for each stage, and the key activities that need to happen to progress deals to close. Dig into your company‘s process to understand each step in detail. Learn how deals are structured, how to identify qualified opportunities, and the stakeholders involved at each stage.
Establish strong habits:
The habits and routines you establish from day one will shape your productivity, efficiency and motivation down the road. Nail down your morning routine, your system for prioritizing tasks, and rituals to keep yourself focused and energized throughout the day. Block off time on your calendar for learning, prospecting, and pipeline reviews. Building discipline early will pay major dividends.
Days 31-60: Get Hands-On Experience
After 30 days of focused learning, it‘s time to start getting your hands dirty and gaining real experience. In this phase, you‘ll still be in learning mode – but you‘ll start to apply that knowledge through hands-on activities. This is where you put the fundamentals into practice under the guidance of your manager and more experienced peers.
Key things to focus on in days 31-60:
Make your calls:
There‘s no substitute for real conversations with prospects to hone your pitches and objection handling. Now is the time to ramp up your activity. Partner with your manager to set daily goals for calls, emails and social outreach. The more conversations you have, the more comfortable and confident you‘ll become.
Master discovery:
Conducting effective discovery calls is one of the most important skills you need to succeed in sales. You have to uncover the right information to qualify the opportunity and build a meaningful connection with your prospect. Practice active listening and prepare a list of go-to discovery questions. Shadow your top reps and observe how they lead engaging discovery conversations.
Develop compelling content:
Content is a powerful tool to educate and engage prospects throughout their buying journey. Dive into your company‘s content library and get familiar with the assets available to you – decks, case studies, whitepapers, etc. Customize templates for your own use. Work on drafting compelling emails and social messages to hook your buyers‘ attention.
Tap into coaching:
Learning and development should be an ongoing priority, even as you start to get more hands-on experience. Schedule regular one-on-one coaching sessions with your manager to role play calls, get feedback on your activities, and discuss deal strategies. Continue shadowing top performers to pick up new tips and best practices you can apply yourself.
Learn from your peers:
Your fellow reps who are succeeding in the role are an invaluable resource. Pick their brains to learn what‘s working for them – their favorite prospecting techniques, discovery questions, closing lines, etc. Seek out opportunities to collaborate and share best practices. Having a support system of peers is key, especially when you‘re new in a role.
Dive into your pipeline:
As you start to build up a pipeline of qualified opportunities, you need to develop your deal management skills. Learn how to assess deal health, identify risk factors, and strategies to overcome obstacles. Start getting in the habit of regular pipeline reviews to keep a pulse on your deals and ensure you‘re taking the right actions to progress them.
Hone your skills:
With some actual sales conversations under your belt, you can start to assess your own performance and isolate areas for improvement. Do you need to brush up on your product knowledge? Practice handling a certain objection? Tighten up your discovery questions? Prioritize the skills you need to work on and seek out resources and coaching to continually sharpen them.
Cultivate the right mindset:
Sales is full of ups and downs – and you‘re likely to experience both in your first couple months. Developing resilience and the right mindset is key. Celebrate the small wins and don‘t get discouraged by the losses. Stay focused on the controllables like your activity and work ethic. Remember, sales is a marathon, not a sprint!
Days 61-90: Stretch and Refine
After 60 days of learning, practicing and gaining experience, you‘ll be ready to take on more ownership and stretch yourself in the role. You should feel increasingly confident in executing the various components of the sales process. Now you can focus on refining your approach and putting all the pieces together to start closing deals.
Key things to focus on in days 61-90:
Take ownership of your territory:
No one should know your patch better than you do. Continue learning about your buyers, their needs, and how your solution helps. Build your authority by sharing relevant content and insights. Proactively pursue new business and set ambitious (but attainable) goals for yourself. Treat your territory like it‘s your own business and own the results.
Go deep on deal strategy:
Dig into the details of your opportunities to pressure test your deal strategy. Do you fully understand the account‘s needs, priorities and challenges? Are you engaging the right stakeholders and decision-makers? Have you uncovered the decision criteria and timeline? Collaborate with your manager to identify any gaps and align on action plans to fill them.
Focus on progression:
Closing deals is all about progressing them from one stage to the next. Develop a proactive, disciplined approach to deal management. Meticulously track your opportunities and stay on top of next steps. Proactively communicate with your prospects to keep deals moving. Analyze your pipeline to spot potential roadblocks or points of risk, and develop contingency plans.
Handle objections like a pro:
By now, you‘ve likely encountered your fair share of objections – and you‘ll only face more as you take on more responsibility for your pipeline. Rather than dreading them, embrace them as an opportunity to understand and address your prospect‘s concerns. Develop a bank of responses for common objections and continually practice and refine your approach.
Run your own demos/presentations:
Demos or presentations are often a critical part of sealing the deal. Running them yourself (vs relying on an SE or manager) is a major milestone in owning your opportunities. Practice your demo flow and brush up on your product knowledge. Prepare for different scenarios or questions that may come up. Customize each demo to focus on what‘s most relevant for the prospect.
Seek out stretch projects:
You can accelerate your development by proactively taking on projects that push you outside your comfort zone. Volunteer to write a new talk track or outreach template. Help onboard or mentor a new hire. Raise your hand to present at team meetings or trainings. Embracing opportunities to stretch your skills will help you build your confidence and credibility.
Supercharge your storytelling:
In sales, compelling storytelling is a superpower. Develop a bank of customer stories and results that you can weave into your conversations. Bring your product to life by painting a picture of the incredible outcomes it helps your customers achieve. Craft a powerful narrative that takes your customers on a journey from their current state to a better future state – with your solution as the guide.
Celebrate the wins:
By the end of month three, you‘ll likely have a few wins under your belt – your first few demos/presentations, your first proposals out, maybe even your first closed-won deal. Take time to celebrate these milestones! Treat yourself to your favorite dinner, share the news with friends and family, do something that makes you feel rewarded and energized. Celebrating the wins keeps you motivated.
Days 91-100: Assess, Reset, Look Ahead
Congratulations – you‘ve made it to the 100-day mark! Take a moment to reflect on how far you‘ve come in a few short months. You‘ve built a solid foundation of skills and knowledge that will serve you well throughout your sales career. Now it‘s time to assess your performance and results, reset your goals, and look ahead to crushing your first year in the role.
Key things to focus on:
Assess performance vs. goals:
Review your results over the first 100 days across key metrics – calls made, opportunities created, pipeline generated, deals closed. Track your progress against the goals you set with your manager. Identify where you‘re on track or exceeding targets, and where you may have gaps to fill. Celebrate your progress while staying hungry to continually improve.
Reset activity targets:
Armed with 100 days‘ worth of data on your average outcomes, you can now set more informed, personalized activity targets. How many calls or emails do you need to make to generate an opportunity? To generate one closed-won deal? Reverse engineer your goals into daily and weekly activity targets. Then relentlessly track your progress and course-correct when needed.
Refine your process:
You‘ve likely experimented with many different techniques and approaches over these initial months. Now you can start to codify the activities and behaviors that are generating the best results for you. Document your most effective talk tracks, email templates, discovery questions, etc. Develop your own personal "playbook" to bring more rigor and consistency to your process.
Plug skill/knowledge gaps:
After 100 days on the job, you should have a clear sense of your biggest strengths and areas for development. Perhaps you need to work on your demo skills or get more confident in a certain area of product knowledge. Prioritize the gaps you need to fill and seek out resources, training and mentorship to continue leveling up your game.
Set longer-term goals:
The first 100 days are in the books – now it‘s time to look further out on the horizon. Work with your manager to define clear, measurable goals for your first year in the role. Where do you want to be in terms of quota attainment? New business generated? Accounts developed? Putting some stakes in the ground will help you stay focused and motivated to continue growing.
Embrace a growth mindset:
With 100 days under your belt, you‘re past the "drinking from a firehose" stage – but your learning and development journey is far from over. Those who succeed in sales are hungry to keep improving, no matter how experienced they are. Approach each new day with a beginner‘s mindset and strive to learn something new. Seek out feedback and consciously push yourself outside your comfort zone.
As you look back on your first 100 days, remember to be kind to yourself. Learning the ropes in a new sales job is hard. There‘s a lot to absorb, endless skills to master, and inevitable challenges and setbacks along the way. Progress over perfection should be your mantra. Showing up with the right work ethic and mindset is half the battle. Keep putting in the effort, maintain your enthusiasm, and the results will come.
In sales (as in life), you‘re the ultimate owner of your success. Your manager and colleagues are there to support you, but your growth is in your hands. Take charge of your own development, starting on day one. Be proactive in pursuing learning opportunities. Step up to take on stretch assignments that will push you out of your comfort zone. Build meaningful relationships with buyers, peers, and cross-functional partners. The seeds you plant in your first 100 days will bear fruit for years to come.
Your first 100 days will be a whirlwind – but they‘ll also be some of the most formative and exciting of your sales career. Embrace the journey and know that small steps taken each day will compound into something remarkable. One hundred days from now, you‘ll look back with pride on the foundation you‘ve built – and look ahead with excitement for all that‘s to come. You‘ve got this!
