How to End Your Sales Presentation Like Steve Jobs and Close More Deals

Steve Jobs is widely considered one of the greatest business speakers of all time. The Apple co-founder and CEO had an uncanny ability to captivate an audience and generate massive excitement around his company‘s products with every keynote presentation.

But arguably the most impressive part of Jobs‘ presentations was his knack for ending on an especially high note. He would save his biggest product reveals and most inspiring messages for the very end, ensuring his audience walked away buzzing.

As a salesperson, you can employ the same techniques Jobs used to make your own pitches more compelling and memorable — and ultimately close more deals.

Here are five ways to end your sales presentations like the legendary Steve Jobs and leave prospects eager to buy.

1. Build suspense, then unveil a surprise

One of Jobs‘ signature techniques was to hint at a major announcement throughout his presentation, building anticipation until the very end. Then, just when it seemed he was done, he would say, "Oh, and one more thing…" and reveal the real showstopper.

At Macworld 2007, for example, Jobs spent much of his keynote touting the features of Apple TV. It seemed that was the big news — until he uttered his famous line and unveiled the first iPhone, stunning the crowd and the world.

While you may not have a revolutionary product to unveil in your presentations, you can still create suspense and save something surprising for the end to keep your audience engaged. Perhaps it‘s an exclusive discount, a sneak peek at an upcoming release, or a powerful case study.

Build toward this surprise reveal throughout your pitch. Allude to the fact that you have something special to share at the end. This will pique your audience‘s interest and keep them on the edge of their seats, just like a Jobs keynote.

2. Emphasize benefits over features

Jobs rarely got into the technical weeds when presenting new Apple products. Instead, he focused on painting a picture of how those products would improve people‘s lives.

He didn‘t just rattle off specs for the iPhone‘s touchscreen and camera. He showed how it would let you carry "your music, your photos, your calendars, your contacts, your mail, your maps, your web, your videos" all in your pocket.

When crafting your sales presentation, take a page from Jobs‘ playbook and emphasize the real-world benefits of your solution, not just its bells and whistles.

How will it solve your prospect‘s problems? How much time and money will it save them? What larger business goals will it help them achieve? Hammering these points home at the end will leave a lasting impression.

According to a study by Customer Communications Group, B2B buyers are 21% more likely to purchase a product and 9% less likely to comparison shop when product benefits are clearly stated. So make those benefits crystal clear in your closing remarks.

3. Get visual with live demos

Jobs understood the power of showing, not just telling. Rather than simply describing what a new product could do, he would demonstrate it live on stage.

At the original iPhone launch in 2007, Jobs didn‘t just talk about the device‘s touchscreen capabilities. He swiped through a playlist, tapped on a photo to zoom in, and panned around Google Maps, all in real time. The audience gasped and cheered at each interaction.

In your own sales presentations, try to incorporate live demos or interactive elements that let prospects experience your product‘s benefits firsthand. Let them take the software for a spin, manipulate a 3D product model, or see a real-time data dashboard.

Ending with a live demo is especially powerful. It gives tangible proof of your product‘s value and offers a clearer picture of how it works than words alone ever could.

Demos are particularly persuasive in software sales. One study found that 69% of buyers want to see how a piece of software accomplishes a task, while only 31% want to understand its features.

4. Share a memorable customer story

Jobs often invited Apple customers on stage to share stories of how the company‘s products improved their lives in meaningful ways. These personal stories made Apple‘s innovations feel more human and relatable.

For instance, at the launch of the iPad 2 in 2011, Jobs invited on stage a man who was using the tablet to help children with autism learn and communicate. The story put a powerful, emotional capstone on the presentation.

While you may not have customers to bring on stage, you can still close your sales presentation with a touching story of how your product has made a difference for a client.

Maybe it helped a customer boost revenue by 25%. Maybe it allowed them to expand into a new market. Or maybe it made their employees‘ jobs much less stressful.

Highlighting a real customer‘s success is powerful social proof. And ending with a concrete customer story helps the audience envision themselves achieving similar results. It‘s far more memorable and inspiring than simply rehashing product features.

Customer stories are especially important in B2B sales. A survey by Hawkeye found that 71% of B2B buyers in the awareness stage and 77% in the evaluation stage cited testimonials and case studies as the most influential types of content.

5. Reinforce your core message

Every Steve Jobs presentation had one big, central theme. For the iPhone launch, it was that Apple was reinventing the mobile phone. For the iPad debut, it was that the device would kick off a "post-PC era."

Jobs would build his entire presentation around this core message, and then drive it home one last time at the end, often with a catchy slogan. "Apple reinvents the phone." "iPad is our most advanced technology in a magical and revolutionary device."

Think about the key message you want prospects to take away from your sales presentation. Maybe it‘s that your product is the most secure in its category. Maybe it‘s that you offer the best customer service. Whatever it is, make sure it‘s crystal clear.

Then, at the end of your presentation, hit that message one more time in a succinct and memorable way. Leave no doubt in the audience‘s mind about the primary value your solution provides.

Repetition is key to getting your point across, as evidenced by a study showing that repeated statements are more likely to be judged as true. Just make sure your closing statement feels fresh by putting a new spin on it, like Jobs‘ catchy slogans.

Putting Jobs‘ techniques into practice

Steve Jobs made ending a presentation on a high note look effortless. But the truth is, every line was meticulously scripted and rehearsed to achieve maximum impact.

To really wow your prospects and drive home your message like Jobs, you need to put just as much thought and care into your presentation conclusion as the rest of your sales pitch.

Start by picking one or two of the techniques above that align best with your product and audience. Maybe you demo a cool new feature as a "one last thing." Or perhaps you close with a relevant customer anecdote.

Write out the key points you want to make, and then practice your closing until you can deliver it smoothly and confidently. Get feedback from colleagues, and keep refining until it‘s as powerful as possible.

The more you work at it, the more your final impression will start to rival Jobs‘ famous keynote endings. And that will translate into more prospects eager to continue the conversation and ultimately close the deal.

So take a page from the Steve Jobs playbook and start making your final words count. Because when you can end your sales presentations as strongly as they began, you‘ll be that much closer to winning the business.

Key Takeaways

  • Build suspense throughout your presentation, then unveil a surprise at the end
  • Focus on benefits over features, and how your product improves customers‘ lives
  • Use live demos and interactive elements to provide tangible proof of value
  • Share a concrete customer success story as social proof and inspiration
  • Reinforce your presentation‘s core message with a memorable final line
  • Script and practice your ending extensively to deliver it with confidence
Technique Why It Works How to Use It
The "One More Thing" Builds anticipation and ends with a bang Hint at a surprise throughout, then reveal at the end
Benefits-Focused Messaging Puts the value in context for the buyer Hammer home how you solve pain points and drive goals
Live Demos Provides tangible proof of your claims Let the audience experience your product in action
Customer Story Offers social proof and a relatable example Share a client‘s success that the prospect can envision
Memorable Closing Line Reinforces the key takeaway Reiterate your main message in a fresh, pithy way

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